Careers

Full Time, Non-Exempt & Hourly
Pay Range: $35.00-40.00 per hour

We are looking for a motivated, highly detail oriented and dynamic individual with strong communication skills who would like to begin or enhance their experience in events with opportunity to grow within the company.
As a Special Events Manager (SEM 3), you will play a critical role in planning, organizing, and executing events—ensuring smooth operations and exceptional client experiences from concept to post-event evaluation. This includes vendor communication, on-site coordination, assisting with community events, and cross-training site managers.
If you are highly organized, detail oriented, enjoy working in a team-oriented environment, and are passionate about events, we encourage you to apply!

What You’ll Do
(Including but not limited to)

• Lead the planning, coordination, and execution of up to 50 events per year. This means the point of contact for these events starting ~9 months pre-event for day of related coordination. You will also be the lead Coordinator running the rehearsal and and day of event.
• Expert in Nestldown’s contracts, policies, and procedures.
• Act as the venue’s main point of contact for Customers to answer site-related questions and concerns throughout the planning process.
• Assist Customers with preliminary timeline and layout for the event and will follow-up for information as needed to meet deadlines.
• Correspond with event vendors and Nestldown staff to coordinate load-in/load-out procedures, and deliveries.
• Conduct post-event evaluations and follow up in a timely manner.
• Fill in for other event related roles as necessary to ensure full coverage and the success of the event.
• Document retention and invoicing of additional services requested.
• Participate in team meetings and assist with projects that help the department reach its goals, including sales and bookings, vendor updates, scheduling, advertising, etc.

What We’re Looking For

Experience & Education:
• Minimum 3 year of event experience required
• High School Diploma or GED required (AA or higher degree a plus). A degree in Hospotality is a plus!
Skills & Qualifications:
• Extremely detail oriented and appropriate sense of urgency.
• Strong verbal and written communication skills
• Excellent customer service and/or sales experience
• Ability to work in a fast-paced, team-oriented environment
• Proficiency in Microsoft Office (Excel, Word), Adobe (Edit/Design), Outlook Mail, and Google Calendar (willingness to learn is acceptable)
• Familiarity with Aisle Planner and Triple Seat (a plus but not required)

Physical & Scheduling Requirements:
• Must be able to lift and move items up to 40 lbs
• Ability to stand and walk for up to 11 hours (breaks and seating are always accommodated as needed and required).
• Availability to work evenings, weekends, and holidays (March – December seasonally)
• Opportunity for extended work weeks (event focused) during high season
• Reliable Transportation: Due to our mountain location, public transit and ridesharing are unreliable. You must have your own vehicle or non-ride share drop off/pick up capabilities.
• Growth Mindset: Interest in growing within the company. Potential advancement opportunities available!
• Clear & Adaptable Communicator – Able to both in email and in person scenarios clearly communicate while aware and able to customize approach and communication style to the person they are engaging.

Additional Perks & Benefits
• Event coordination shifts are dependent on event scheduling though will be scheduled relatively far in advance, except in the instance of short-term bookings or unforeseen circumstances.
• Some remote ability when working on email and non-in person communication with Customers.
• Seasonal flexibility: During Event Season, hours are greater due to event length and number of events. During off-season, hours are lesser due to it being solely communications and meetings with Customers. There may be other tasks and opportunity for greater hours in the off-season if you would like.
• Networking & Learning: Work alongside experienced event professionals and gain valuable industry experience.
• Betterment 401K contribution
• Overtime during on-site events exceeding 8 hours.
• Catered meal during on-site 9-hour events (most often dinner)
• We believe in investing in our team! This role offers pathways for career growth and professional development