Careers

Overview
We are looking for someone who is highly detailed oriented and Nestldown, LLC is seeking a highly motivated, personable, exceptionally hard-working Site Manager to join our Events Team. This position will provide support each event and its fluidity ranging from guest arrival, vendor management, site management and guest interactions. As an integral member of the Event itself, the Site Manager is there to focus on the safety and integrity of the site in addition to assisting the Event Coordination and Special Events Manager (SEM) run a successful event. This role is not similar to an Event Coordinator or Planner.

Job Responsibilities & Duties

• Be versed in Nestldown’s customer contract and vendor contracts
• Be versed in managing an emergency in the event one should occur during an event.
• Fully understand the facility and how to both operate and troubleshoot key infrastructure, including equipment used for events.
• Have exceptional customer service but also be able to protect the site and its integrity & rules. • Be a team player – no job is too menial or below you. Required to move chairs, clean restrooms, break down furniture, open and close up site in addition to help/diffuse potentially difficult guest situations.
• There are highly physical elements to the role: moving tables, chairs, ensuring correct set up, break down and closing up the site at end of events.
• Documenting the event itself: arrival times, issues, successes, etc. and reporting to Facilities Director and Events Director.
• Taking Sound Measurements at specific times in the events. Be familiar and able to operate Nestldown AV and sound System or help train Band & DJs on it.
• May include driving a taxi and/or miniature train, golf cart, Kubota and a stick shift water truck.
• This is not a complete description of job duties, but an insight of some of the task performed.
• Should you want to work year-round, instead of seasonally, the winter would consist of outdoor site maintenance and laborious work as no events take place between late December – March.
• Ensures that vendors and clients/their guests are abiding by site and safety rules in addition to supporting the SEM with the flow of the event and guests’ directionally.
• Assist with load-in/load-out procedures, and deliveries in addition to documentation and managing movement of vendors and vehicles on the day of the event.

Qualifications and skills

• Bachelor’s degree preferred, not required
• Ability to lift and move up to 50lbs repeatedly as necessary
• General handyman aptitude or ability to be trained to troubleshoot minor electrical, plumbing, event equipment, etc.
• Is exceptional communicator and exercising good judgment.
• Dependable: We are looking for a minimum of a full seasons commitment
• 1-3 years of experience in event management or related area preferred – Catering or food service is preferred
• Excellent time management with ability to prioritize required – both in person & on email. The ability to relate to customers and create an enjoyable customer experience is vital.
• Available to work nights and weekends based on event schedule and in some cases an “on call” schedule during designated workdays.
• Ability to work independently and take initiative without constant supervision, as well as part of a team. Ability to manage multiple projects independently.
• Valid California Driver’s License Required (aAbility to drive stick shift vehicle is a bonus)
• Proficiency with Microsoft Office (Word, Excel, PowerPoint & Outlook) are required.
• Adaptable to change in policy, structure, positions within the company and platforms used.
• Ability to work in a garden environment 12 months a year
• Nestldown is outdoor venue, encompassing 30+ acres of manicured gardens, with a wide variety of lawns, trees, and plants both indigenous and non indigenous to the United States; a diesel London Taxi and a diesel train. This means working in an environment with potential allergens.
• In addition to the gardens and structures, the site also hosts the Nestldown Therapeutic Riding program which houses horses, goats, and a donkey. Included on-site is the outdoor stable and arena.
• There are dirt roads and paths throughout the site with vehicular traffic. Particularly on hot days, the site can be dusty.
• During the off-season, work may include time around and working with paint, fumes, machinery, wood, etc..

Compensation:

● Full-Time, 40+ hours, & Primarily weekends with work hours ranging from 12pm-11pm
● Premium Health Benefits Included.
● *Optional for Annual or Seasonal. Annual will include manual Site Labor during the Winter. Seasonal will result in un-paid time off in the off-season.

Overview
We are looking for someone who is highly detailed oriented and Nestldown, LLC is seeking a highly motivated and exceptionally organized Special Events Manager to join our Events Team. This position will provide support from the client’s first meeting through the day of the event. SEM’s provide site support by meeting clients at least 9-months in advance, conducting a check-in call, and final walkthrough before the event date. Responsible for managing events and ensuring deadlines, invoicing and contract agreements are adhered to.

Job Responsibilities & Duties

• Be Expert in Nestldown’s contracts, policies, and procedures.
• Act as the venue’s main point of contact for clients to answer site-related questions and concerns throughout the planning process.
• Assist clients with preliminary timeline and layout for the event as well as follow-up for information as needed to meet deadlines.
• Correspond with event vendors and Nestldown staff to coordinate load-in/load-out procedures, and deliveries.
• Conduct post-event evaluations and follow up in a timely manner.
• Document retention and invoicing of additional services requested
• Onsite, day-of coordination during events.
• Conduct post-event evaluations and follow up in a timely manner.
• Fill in for other event related roles as necessary to ensure full coverage and the success of the event.
• Document retention and invoicing of additional services requested.
• May do some additional administrative work to ensure flow of the full-time events team.
• Participate in team meetings and assist with projects that help the department reach its goals, including sales and bookings, vendor updates, scheduling, advertising, etc.
• Work with the other Nestldown departments to ensure all tasks are done efficiently and meet both safety and quality standards.

Qualifications and skills

• Bachelor’s degree required, in the field of Hospitality is a plus.
• 3-5 years of experience in a client facing position in the events Industry is required.
• Event Coordination, Management or Planning Experience is required.
• Excellent time management skills with ability to prioritize required.
• Being extremely detail oriented is Required.
• Ability to enforce Nestldown policies and procedures in a firm but professional manner is required.
• Excellent verbal and written communication skills in English. Understanding of other languages is a plus. –Email is often the primary form of communication with couples. The ability to relate to/have your personality come through, communicate clearly and respond efficiently is vital.
• Available to work a flexible schedule including nights, weekends and holidays based on event schedule and in some cases an “on call” schedule during designated workdays.
• Ability to work long hours, on your feet, with some physical tasks not to exceed lifting 35 pounds without team assistance.
• Ability to work independently and take initiative without constant supervision, as well as part of a team. Ability to manage multiple projects independently.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), Microsoft Outlook, and Google Calendar are required. Proficiency in additional platforms including social media, booking and customer service software is preferred.
• Adaptability to change in policy, structure, positions within the company and platforms used.
• Valid Driver’s License Required

Compensation:

● Full-Time, 50+ hours in height of Event Season; ~30 hours adjusted in off-season, & Primarily weekends with work hours ranging from 12pm-11pm.
● Premium Health Benefits Included.

Overview
We are looking for someone who is highly detailed oriented and Nestldown, LLC is seeking a highly motivated and exceptionally organized Event Coordinator to join our Events Team. This position will provide support to our Special Event Managers through the planning and day-of for all weddings and events. Event Coordinator’s provide site support by conducting tours, filling in for different event roles as needed and being the main representative of Nestldown for the client’s guests during the event.

Job Responsibilities & Duties

• Be versed in Nestldown’s contracts, policies, rules & procedures.
• Conduct tours and be the first engagement with clients interested in the venue.
• Assist in the day-of set up of events to ensure the safety of Nestldown’s property, event staff, and guests.
• Onsite, day-of coordination during events. Including but not limited to helping direct guests to event locations, drive golf-carts for those with mobility needs, assist in orchestrating wedding ceremonies, and ensuring guests have a good and safe experience.
• Fill in for other event related roles as necessary to ensure full coverage and the success of the event.
• May do some additional administrative work to ensure flow of the full-time events team.
• Work with the other Nestldown departments to ensure all tasks are done efficiently and meet both safety and quality standards.

Qualifications and skills

• Bachelor’s degree preferred
• 1-3 years of experience in a client facing position in hospitality or related customer service field required.
• Proven Experience as event coordinator is required.
• Excellent time management skills with ability to prioritize required.
• Excellent verbal and written communication skills in English. Understanding of other languages is a plus.
• Comfortable enforcing Nestldown rules and policies during events (ex. no smoking outside of the smoking area). Problem solving is required.
• Able to handle stress and remain calm is required.
• CPR/First Aid certified is a plus.
• Available to work a flexible schedule including nights, weekends and holidays based on event schedule and in some cases an “on call” schedule during designated workdays.
• Ability to work long hours, on your feet, with some physical tasks not to exceed lifting 35 pounds without team assistance.
• Ability to work independently and take initiative without constant supervision, as well as part of a team. Ability to manage multiple projects independently.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), Microsoft Outlook, and Google Calendar are required.
• Adaptability to change in policy, structure, positions within the company and platforms used.
• Valid Driver’s License Required

Compensation:

● Full-Time, 40 hours a week, Overtime & Weekends and 10+ hour Events.
● Premium Health Benefits Included.

*Optional for Annual or Seasonal. Annual will include admin and office work. Seasonal will result in un-paid time off in the off-season.

Overview
We are looking for someone who is highly detailed oriented and enjoys landscaping to join our Gardens team Full-Time. Our site and gardens are used for wide variety of events: weddings, corporate meetings, photo shoots and more. The type of person we are looking for must be dependable & smart and able to work well as a team and individually, without supervision. They would have knowledge of landscape maintenance, is passionate about plants, and grounds keeping.

Job Responsibilities & Duties
• Till beds, plant, prune, weed, & water flower beds
• Use of landscaping tools & machinery
• Dig holes and plant trees and shrubs
• Mowing and trimming lawns
• Light construction: pathway rebuilding & wood splitting,
• Perform miscellaneous duties as assigned related to Garden & Grounds upkeep.

Qualifications and skills
Required but not limited to:
• High School graduate with a passion for landscaping/ gardening.
• Experience in landscape maintenance, preferred.
• Attention to detail
• Ability to multitask
• Good organizational skills with the ability to work alone
• Strong communication skills and teamwork is essential
• Strong work ethic/self-starter
• The employee must be able to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds
• Willingness and ability to perform physical work outside, in all weather conditions
• Ability to carry, climb, push, stoop, reach, dig and to load and unload various objects
• Ability to operate various power tools and heavy equipment.
• Willing & Able to work outside in an extensive garden setting with pollens, insects, variety of plant species.
• Willing to work in all seasons and weather elements.

Compensation: This a full-time, hourly position, with compensation based on experience and skills. Benefits include full medical, dental, and vision coverage, paid vacation, holidays, and sick leave.

Overview
We are looking for an energetic capable person to help prepare Nestldown for our events. Doing jobs that will include a broad variety of tasks. They will include moving and setting out furniture to the plan for the day, setting up the facility spaces, light cleaning for the site/buildings/vehicles, driving the site vehicles, fixing paths as necessary, overseeing deliveries, helping to maintain our facilities, and occasional work in our world class gardens.

The type of person we are looking for must be dependable & smart, and able to work well in a team and as an individual without supervision. A big part of this job requires that they be able to interpret layouts, and really integrate the tasks necessary for the kind of event happening on that day. This is a fun, though challenging place to work!

Job Responsibilities & Duties
• Assist with preparation for events
• General Cleaning, grounds beautification, and site preparation
• Friendly and communicative with entire team and customers
• Maintenance work; furniture refurbishing, painting, minor repairs, etc.
• Assist other Nestldown teams to ensure optimal guest experiences
• Be available to work weekends

Requirements include, but are not limited to
• Energetic work ethic, good follow-through, and detail oriented
• Work well in a fast-paced environment and is adaptable to switching focus
• Work and function in a structured environment as well as independently
• Able to work outdoors, in all weather conditions, doing very physical work: able to frequently lift/carry 35-50 pounds
• Positive, Good Communication & Customer Service Focus
• Feels responsible for overall site appearance, representation, and cleanliness
• A valid CA Drivers license

Compensation:
This is a full-time or part time hourly position working up to 30-40 hours per week starting at $20-25/hour. Full-time positions include full medical, dental, and vision coverage, paid vacation, holidays, and sick leave.